FAQs

Orders are packed and dispatched within 1–2 business days. Shipping times vary depending on your location yet typically take 3-7 business days. See more here.

Yes! Free standard shipping on all orders over $150.

If your order hasn’t shipped yet, we’ll do our best to accommodate changes or cancellations. Reach out to us here as soon as possible for assistance.

We currently only ship within Australia. If you'd like international shipping get in touch with us here.

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. See more here.

Contact us here to start a return. Please note return shipping is the responsibility of the customer. See more here.

Yes! Contact us here to start an exchange. Please note return shipping is the responsibility of the customer. See more here.

Refunds are processed within 5 business days of receiving your return. You’ll receive a confirmation email once it’s been issued. Banks can take up to 10 business days to display the refund in your account.

Each product page includes a size guide with measurements. If you’re between sizes, we generally recommend sizing up for a relaxed fit or down for a more fitted look.

Most of our pieces are designed with a relaxed, oversized streetwear-inspired fit. Check the size guide on each product page for details.

No problem - start an exchange by getting in touch with us here.

We are proudly owned and operated in the great State of South Australia!

11 0 2 is built by everyday Australian pickleball addicts, for pickleball addicts. Unique designs, quality garments, and limited drops you won't find anywhere else.

If you know, you know.